175 Pearl Street Dumbo, 1st, 2nd and 3rd Floor, Dumbo, NY 11201

Terms and Conditions

Effective Date: 22 October 2025

Last Updated: 22 October 2025

Company: Website Digitals

Address: 175 Pearl Street, Dumbo (1st, 2nd & 3rd Floor), Brooklyn, NY 11201

Email: info@websitedigitals.com

The choice of visiting our Homepage is solely your decision. Any dispute over privacy is subject to this notice and our Conditions of Use. This includes limitations on damages, arbitration of disputes.

Site Contents Usage

The choice of visiting our Homepage is solely your decision. Any dispute over these Terms and Conditions is subject to this notice and our Conditions of Use. This includes limitations on damages, arbitration of disputes, and the applicable law of the State of New York, USA.

If the client has any issues regarding these Terms, they should contact us at their best convenience. Our customer service team will be happy to assist. As our Terms may change periodically, it is recommended that clients review them each time they access the site or engage our services.

Website Digitals gathers navigational information about where visitors go on our website and technical data regarding website performance (e.g., connection time and page load duration). This helps us improve our website and deliver a better experience.

Unless otherwise noted, all materials, including images, code, illustrations, designs, icons, photographs, written text, and other materials that are part of this Site (collectively referred to as the "Contents") are copyrights, trademarks, trade dress, and other intellectual property owned, controlled, or licensed by Website Digitals.

This Site and all its Contents are intended solely for personal and non-commercial use. Clients may download or copy the Contents and other downloadable materials displayed on the Site for personal use only. No right, title, or interest in any downloaded materials or software is transferred to the client as a result of any such downloading or copying. Clients may not reproduce, publish, transmit, distribute, display, modify, create derivatives, sell, or participate in any sale or exploitation of the site, its content, or any related software.

Testimonials

All comments, feedback, reviews, suggestions, or ideas submitted to Website Digitals, whether through our website, email, or other communication channels, shall remain the property of the Company.

Website Digitals reserves all exclusive rights, titles, and interests in the use of such materials, including for marketing and promotional purposes, without limitation.

The Company is under no obligation to:

  • • Maintain any comments or testimonials in confidence
  • • Compensate any user for such submissions
  • • Respond to any user comments

Website Digitals may also use testimonials, business names, and logos of its clients on its website and other online or offline platforms to showcase completed projects or case studies.

Electronic Communications

When clients visit our site or send emails to Website Digitals, they are communicating with us electronically. Clients consent to receive communications from us electronically. Website Digitals may respond via email, phone, or by posting notices on this site. Clients agree that all agreements, notices, disclosures, and communications satisfy any legal requirements equivalent to written communications.

Copyright/Trademarks

All content included on this site, such as text, graphics, code, logos, button icons, images, digital downloads, data compilations, and software, is the property of Website Digitals or its content suppliers and is protected by U.S. and international copyright laws.

The compilation of all content on this site is the exclusive property of Website Digitals. All software used on this site is the property of Website Digitals or its software providers.

Trademarks, names, and brand marks appearing on this site belong to their respective owners or subsidiaries and may not be used in connection with any product or service that is not part of that company.

Copyright Complaints

Website Digitals and its affiliates respect the intellectual property rights of others. If you believe your work has been copied in a way that constitutes copyright infringement, please contact us immediately following our Notice and Procedure for Making Claims of Copyright Violation.

Refund Policy

Website Digitals ensures 100% customer satisfaction with our unlimited free revision policy, enabling clients to request improvements or adjustments according to their project brief.

Refunds apply to web development, web design, web hosting setup, and digital marketing services as outlined below:

  • • If a request for a refund is made before initial project work or concept delivery, you are eligible for a Full Refund (less 10% service & processing fee).
  • • If a request for a refund is made within 48 hours of project commencement, you are eligible for a 66% refund (less 10% service & processing fee).
  • • If a request for refund is made between 48–120 hours of project initiation, you are eligible for a 33% refund (less 10% service & processing fee).
  • • No refund requests will be entertained after 120 hours of project commencement; however, since we believe in 100% customer satisfaction, you are encouraged to contact us with any concerns.

Please note:

  • • In the case of no response, feedback, or correspondence from the client for 14 consecutive days, the project will be halted, and the files archived. To recommence the process, a re-registration fee of $300 will apply.
  • • After a refund is processed, Website Digitals retains ownership of all delivered or draft materials, including designs, source code, and marketing assets. Clients may not use, modify, or republish such materials thereafter.

All refund requests must be directed to our support department via one of the following methods:

We will attempt to resolve your concern through our revision policy first. If unresolved, a refund approval will be issued by our refund department.

If you have any questions or concerns about our Refund Policy, please contact us here.

Privacy of Contact Information

Website Digitals collects and stores client contact information, including email addresses and phone numbers, for communication and project coordination purposes.

We do not sell, lease, or distribute this information to any third parties except as required by law. Any data provided is used exclusively for project communication, billing, or service updates.

If you wish to update or remove your contact details, please contact us at info@websitedigitals.com.

Client Communication and Project Data Handling

Website Digitals operates through direct client communication channels such as email, live chat (Zendesk), phone calls, or project collaboration tools. We do not provide or require client login accounts.

All project-related data, files, and communications shared by the client are treated as confidential. Access to this information is limited to authorized personnel involved in project execution and support.

We store project files and communication records on secure third-party infrastructure to ensure data integrity and backup. Clients are encouraged to maintain their own copies of project assets upon completion.

Website Digitals may retain project data for quality assurance, maintenance, and legal purposes, but will delete or anonymize information upon verified client request, consistent with GDPR and applicable U.S. laws.

Limitation of Liability and Dispute Resolution

Website Digitals strives to deliver high-quality web, hosting, and marketing solutions. However, in no event shall Website Digitals or its affiliates be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our services, including but not limited to data loss, downtime, loss of profits, or business interruption.

Our total liability for any claim shall not exceed the total amount paid by the client for the specific project or service in question.

All disputes arising out of or related to these Terms shall be governed by and construed in accordance with the laws of the State of New York, USA, without regard to conflict of law principles.

In the event of a dispute, both parties agree to first attempt to resolve the matter amicably through direct communication. If unresolved, disputes shall be submitted to binding arbitration in New York, in accordance with the rules of the American Arbitration Association.

Pseudonym Policy

We hold a policy of using pseudonyms to ensure the following:

  • • To avoid confusion when clients are assigned a new account or project manager, pseudonyms help maintain consistent communication with a single point of contact.
  • • As our staff comprises professionals from various regions and cultures, pseudonyms help present a unified brand identity.

Your projects may be processed through our global production or service centers to ensure high-quality delivery. All centers operate under strict Non-Disclosure Agreements (NDAs) to maintain client confidentiality.